Please take a moment to hear to what Hall Chrysler Dodge Jeep Ram customers have to say:
Dan,
I just wanted to drop you a note of thanks. My wife and I recently purchased a Jeep Grand Cherokee from Hall Chrysler Dodge Jeep and Ram. You and your staff did a great job to say the least. The entire process was effortless and went flawlessly. Every person that we had contact was professional and courteous. Overall, it was a great purchase experience without questions. We look forward to doing business with you and your dealership in the future. FYI Customer Survey 10's across the board.
Don and Janet Carter
"They do truly care about the customer ..."
I recently purchased a Dodge Durango from Dan Hall Auto in Mishawaka, IN. As it is always a stressful experience to purchase a new vehicle I was hesitant to even enter the dealership and have some aggressive sales person try to sell me something I may not even want before I walked out the door. To my surprise the initial encounter, and what followed, turned out to be a very positive and beneficial experience. From the salesperson (Caleb Fairchild) to the General Manager, the people at Dan Hall really know the products they sell and genuinely work to fulfill the customer's needs at a fair price. They do truly care about the customer and the long term relationship that is created when you purchase a vehicle from them. Without hesitation I would recommend visiting Dan Hall Auto prior to making a vehicle purchase. I recommended them to my son and daughter-in-law who also purchased a new vehicle after shopping at other dealerships. I suggest you pay them a visit!
Jim Nelson
Granger, IN
"yes, we made our ultra important visit on time..."
I just wanted to make sure that your Service Mgr., Larry Sirgany gets a huge "pat on the back" for taking care of my family last Friday-1/13/2012. It was a true "friday the 13th" for us as we traveled from Toledo, OH to Valparaiso University in our 2010 Jeep Commander; for an official football visit for our son. We were on the turnpike and on a tight time schedule...stopped for gas and decided to be proactive and filled up the windshield washer reservoir, but the hood wouldn't latch properly. We contacted AAA which put us in touch with Larry Sirgany...who couldn't have been more helpful and pleasant, especially since we were having issues in a snow storm and on a time crunch. Need less to say, he was waiting for us when we arrived late afternoon and had a mechanic take look almost immediately...no damage, only a frozen line. Being inside it warmed up and we were all taken care of......yes, we made our ultra important visit on time and it looks like our son will be the newest memeber of the Valparaiso Crusaders! Thanks a million! Best Regards,
- Doug & Kristy, Zach Kolacki Toledo, OH
"Great Experience!!!"
~from the comprehensive photos, description, video postings and car facts on the web to fast email response, then super convenient test drive, clear, honest communication and comfortable atmosphere. I am impressed by the way I was treated and the superior level of customer service!!!! This was the very best automotive buying experience I've ever had. Caleb Fairchild has dev...eloped a great internet shopping experience. I was able to view a great selection of mini-vans in my price range, confidently choose a car on line, then check it out mechanically in person. I was thrilled to find out all the inspections performed and every detail checked over, any flaws perfected, all completed before it was available for sale. Even four new tires! I never thought that I'd find a "budget priced van" that I'd be proud to drive!! I am very happy!!! Thank you Caleb and Patty (the awesome credit genius)!!! I will gladly send my friends your way!!!
- Eve Mathews, 2004 Mazda MPV Buyer
"Makes me glad I invested in Dodge."
I would like to say Thank You to your staff in your Service Department and specifically your Service Manager. On February 16th I was enroute from Des Moines, Iowa to my home town of York, Pennsylvania in my 2009 Dodge Challenger SRT8 when my check engine light came on. Time was critical as my mother had a bad fall and I was travelling home to help her after her stay in the hospital. He was very accomodating as I was just travelling thru and made me feel comfortable. Even without an appointment the service was quick and friendly and in no time I was on my way. Please pass on my thanks to he and his service staff. Makes me glad I invested in Dodge. Have a great day.
- Mark Sheppard, Service Customer
"It was an excellent experience!"
It was an excellent experience! Emily Fox was my first contact. I sent a questions via the online ?contact form? on their website and she replied to my questions within minutes! It was like that the entire time we considered the purchase, her response time, attention to detail, follow up was of the highest level! We love the dealership. We have been using the Hall Chrysler service dept. for oil changes since you opened. Always a good experience. And the sales staff / team - top notch. Great experience - you made us loyal customers. (Tires for Life program -Awesome!)
- Luann Gondocs, 2011 Ram 1500 Buyer
"What a great family you all are..."
Thank you so much for making my purchase so easy. I have been looking for a vehicle for over two months. When I walked into Hall Chrysler I knew within 15 minutes this is where I wanted to do business. Everyone was so helpful and friendly, your GM answered all my questions and my salesperson, Caleb Fairchild, was so helpful. He made sure I was purchasing exactly what I was looking for. There was no pressure at all. He gave me a tour through the whole facility and made sure I was comfortable with Hall Chrysler before purchasing a vehicle. Patti in Finance, I believe is top of the line, she was very nice and made me feel like Ive know her for years. Anyone call sell a car but it take a business that goes the extra mile like Dan Hall does to make the experience a wonderful one. Look forward to purchasing my next vehicle there at Hall Chrysler. What a great family you all are?
- Karen Harvey, Owner, Taxi Express
"Kind, Gentle and Respectful - 2010 Grand Caravan"
Hall Chrysler Dodge Jeep Ram was friendly, kind, gentle and an overall good experience. I have never been treated with greater respect when buying a car.
- Patricia B.
"2010 Jeep Wrangler"
I was a first time buyer and felt very well informed with the courteous staff. All questions were answered and I was provided with well informed professional people who made me feel like I was a long time customer. I recommend this dealership in it's fullest.
- Terry & Mary F.
"Speaking with a technician"
Everyone treated me well. This was the third or fourth time we have brought the car back for internal cab noise associated with the driver side sliding door. This time I did speak with the technical manager instead of just dropping it off with the description of the noise. I was able to point out the differences in the way the sliding doors fit from one side to the other. The technical manager did see the difference and was able to pinpoint the noise issue. The car is much quieter now than it was.
I believe Hall's greatest asset is the way it treats the customers. I would suggest Hall take the following step in the repair area: For anyone who brings something back for a second time, have them talk directly to the technician. You will have a better chance of isolating the irritation to the customer.
At this point I would still recomment Hall to friends.
Video Testimonials
